Payment and Shipping

PAYMENT OPTIONS

We offer the following payment options:

- PayPal (Visa, Mastercard, American Expres, PayPal Funds)
- Stripe Payments (Visa, Mastercard, American Expres)
- Pay by LayBuy (available in New Zealand only)
- Bank Transfer (available in New Zealand only).
Orders will only be shipped after payment has been received.

SHIPPING TIMES

Please note, that all delivery times are indicative. These are a guide only and are subject to the postal service on both NZ and Overseas grounds. These shipping times are estimated by New Zealand post.

If your order has PRE-ORDER items included in it then the whole package will be sent after the time-frame given on the product description. For more information, please see our "terms of trade".

Free shipping options: (Minimum order amounts are in NZ Dollars).

New Zealand Shipping

Buck and Baa use Poste Haste to ship all national orders, once you have received notification that your order has been shipped you should receive your parcel within two business days depending on your location.

Australia Shipping

*Please note: Australia post has been a little slow recently and some parcels have taken up to two weeks for delivery.

Standard Shipping (no tracking): 6-10 working days

Courier: 2-6 working days

Express courier (please contact us for rates): 1-4 working days.

Rest of World

Standard Shipping (no tracking): 10-15 working days

Courier: 2-6 working days

Express courier (please contact us for rates): 1-5 working days.

CANADA & ASIA

Please note: Un-tracked parcels to Asia and Canada have been slow because of International Customs so we highly recommend you choose the courier shipping option so you aren't left waiting for your parcel.

Standard Shipping (no tracking): 15-20 working days

Courier: 4-8 working days

Please note: Tolls, local taxes and other (customs) fees may apply to international shipments and will not be reimbursed.

LOST PARCELS:

Please note if you choose shipping with no tracking we will not send replacement Buck & Baa goodies until a six week period has passed since shipment of goods. If you select tracked shipping the process is instant as we are able to determine the location of your parcel.

If you have any questions, please do not hesitate to contact us