Shipping & Payment
COVID-19 International Shipment delays
There may be delays on any parcels going overseas from NZ as the world is currently dealing with the COVID19 pandemic - there are less planes in the air which may lead to delays
CURRENCY
Our default currency is in New Zealand Dollars but you can change to your preferred currency at the drop down menu at the very top left of our website.
Once you proceed to checkout, our prices will revert back to NZ Dollars but your credit card will be charged in your country's currency.
FREE SHIPPING? YES PLEASE!
Free shipping options: (Minimum order amounts are in NZ Dollars).
- Free New Zealand shipping on all orders
- Free Australian DHL Express shipping on orders over $120
- Free Worldwide DHL Express shipping on all orders over $200
New Zealand Shipping
Post Haste Courier 1-3 Working days
OUR COURIER DOES NOT SHIP TO PO BOXES, we're sorry for the inconvenience.
NZ Suburban Shipping - No cost
$3.90 for RURAL addresses.
Australia Shipping
DHL Express 2-3 Working days
AU Shipping NZ$10.00
(orders over NZ$120 are shipped free of charge).
International Shipping
We have two options for International shipping:
Standard Tracked Postage (longer wait time for parcels - this option will take 1-2 weeks). NZ$12
DHL Express for a speedy delivery of 2-3 working days NZ$30
(International orders over NZ$200 are shipped free of charge).
Please note: Tolls, local taxes and other (customs) fees may apply to international shipments and will not be reimbursed.
PAYMENT OPTIONS
We offer the following payment options:
- PayPal (Visa, Mastercard, American Expres, PayPal Funds)
- Credit Card (Visa, Mastercard, American Express)
- Poli Internet Banking - NZ Residents only.
- Laybuy for NZ, AU & UK (see more info here)
- AfterPay for NZ & AU (see more info here).
LOST PARCELS
If a parcel gets lost on it’s journey, don’t worry; we will replace your Buck & Baa goodies.
If you have any questions, please do not hesitate to contact us